Reference

Terms That Govern Your 7pp Account

These terms set out what you agree to when you open and use a 7pp account. Access and use depend on your local law and the eligible regions we serve — please read these terms before you start.

Account holder responsibilityLocal law appliesbKash, Nagad, Rocket coveredUpdates notified via account
7pp Terms That Govern Your 7pp Account
TERMS CONTACT

Reach Us About Your Terms Questions

If anything in these terms is unclear or you want to raise a concern about how they apply to your account, our support team handles terms queries directly. Reach us through any of the channels below and we'll respond with a plain-language answer.

Live Chat Open the chat window from your account dashboard. We handle terms queries there during support hours — response times depend on queue, not a fixed timer.
Email Support Write to our support address from your registered email. Include your account ID and the specific clause or issue you are asking about so we can respond precisely.
Help Centre Our help centre holds plain-language summaries of the key clauses. Check there first — most account-terms questions are answered without needing to contact us.
HOW WE OPERATE

How 7pp Handles Your Account and Data Under These Terms

These terms are not just a legal document — they describe how we actually run things. Here is what that looks like in practice across the areas that matter most.

Account Security

Your account is tied to the mobile number you registered with. We use OTP verification on login and on withdrawal requests. Never share your OTP with anyone, including anyone claiming to represent us.

Payment Records

Every bKash, Nagad, and Rocket transaction is logged against your account wallet. If a transaction is disputed, we check those records first. Keep your own confirmation messages as a backup reference.

Data Retention

We hold your account data for as long as your account is active and for a period after closure as required by our operating obligations. You can request a copy of your data by contacting support from your registered email.

Term Changes and Notice

We send terms-update notices to your registered account. If we make a material change, we flag it clearly. Checking your account messages regularly means you will not miss a relevant update.

Common Questions About These Terms

Real questions about how these terms work in practice — answered directly.

Access depends on your local law and whether online gaming is permitted in your region. These terms apply to your account if you are in an eligible region — you are responsible for checking your own local rules.

No. Your account is registered to you personally. Sharing access or credentials violates these terms and can result in account suspension. Your bKash, Nagad, or Rocket wallet details are tied to your account only.

Close your account before the effective date of the change. Pending transactions via bKash, Nagad, or Rocket will be settled under the terms in place at the time they were initiated. Contact support to request account closure.

Send a request from your registered email to our support address. Include your account ID. We will confirm receipt and provide your data in line with our retention and data-handling obligations under these terms.

Our transaction logs are the first reference point for any dispute. If you believe a deposit or withdrawal was processed incorrectly, contact support with your transaction confirmation. We review the account wallet record and respond in writing.

We notify you via your registered account. Check your account messages after logging in — updates are flagged there. If you miss a notification, the current version of the terms is always available on this page.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.